HOW TO ORDER A REPEAT PRESCRIPTION
If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time. Repeat prescriptions are computerised and the tear-off slip at the side will indicate the date your review is due.
Give 2 full working days’ notice. Moatfield does NOT accept prescription requests over the telephone.
Patient Access is available to ALL our registered patients. Once registered, you can order your Repeat Prescriptions online via your home PC or mobile device.
To register for this service, please click here for more information
If you're already registerd, click the orange Sign In button below to order your Repeat Prescription.
If you're having any difficulties using Patient Access, please click here
For prescription queries, please telephone after 11am
If you need regular medication your doctor may authorise the issue of repeat prescriptions. When you receive your prescription you will also receive a tear-off portion giving details of your repeat medication. Please allow at least two to three working days to collect your prescription from the reception desk and three working days if you would like to collect your medication from a pharmacy. Please DO NOT wait with your request until you have run out of tablets. There is a pharmacy in the building and there is a collection service available for the other pharmacies in East Grinstead. Please enquire at reception about this service. 'Pharmacy 2U' also offer an electronic prescription ordering and delivery service. Please ask for a form at the reception desk.
Ways to order your Repeat Prescription
- Online via Patient Access
- By post, enclosing a stamped addressed envelope if the prescription is to be returned.
- Personally at the reception desk.
In order to avoid mistakes and ensure your safety, we do not accept requests by telephone for repeat prescriptions, unless you are housebound. Please use the tear-off portion for your order.
People in the following categories are automatically exempt from prescription charges: Children under 16, under 19 and in full-time education, men and women over 60, people with certain chronic medical conditions, pregnant women and women within one year of giving birth.
It is sometimes worthwhile to buy a season ticket for pre-payment of prescription charges. Form FP95 is available by simply contacting the number on the back of your prescription side slip.