Would you recommend your GP surgery?
How does it work?
When you visit your GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:
“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”
You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'.
Your response is anonymous and you can give your feedback on this page using the form below.
If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.
The Friends and Family Test results will be published on this website.
Please note: this feedback is completely anonymous and we will not be able to contact you regarding your answers. If you would like to raise an issue with the practice, please follow our Complaints Procedure.
How will the results be used?
The information will give your GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help the surgery to make improvements for patients.
The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences. For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily
FRIENDS AND FAMILY TEST
If you do not see the FFT questionnaire (above), you may have already given your feedback.