Reviews

Great experience with both reception and GP

Thank you to Moatfield surgery today for helping me sort out a problem caused by a London hospital where I am a patient. Moatfield reception took the trouble to check my notes and book me a same day appointment to speak to a gp, who was also very helpful. I finished the day feeling very fortunate to have had such friendly, helpful and timely assistance from my surgery today.

Visited in September 2024, Posted on 27 September 2024

Brilliant service

At a time when so many people seem to have difficulties in promptly accessing GP care, and when services are under so much pressure, I wanted to record how impressed I am with this practice. My mum’s not too well at the moment and both the reception team and the duty GP have been absolutely brilliant, making sure she had emergency callbacks and just generally being so kind. You’re rarely at your best when you need to see a GP, and it’s so reassuring to know that this team really will go the extra mile; they’re brilliant.

Visited in November 2023, Posted on 11 November 2023

First impressions are that is a very good Practice

I have just moved into the area but on attending the Practice to register, I was welcomed by friendly and efficient Patient Services Staff who were extremely helpful and knowledgeable.
The appointment system seems to be very reasonable compared to the reputation of some Practices, and caters for a variety of patient needs.

Visited in November 2023, Posted on 09 November 2023

Helpful reception staff

I was able to book in easily for a telephone appointment with a GP and for cervical screening with a nurse. The receptionist was very helpful. The GPs have been very good when I have spoken to them in recent months.

Visited in October 2020, Posted on 20 October 2020