Advice, Support and Care Information

Contact Details and Websites. 

Care and At Home Support

West Sussex Carers Support - 0300 028 888

Website and telephone information and advice for (informal) carers, offering a range of services including counselling, training, support groups and more.

Drop in meetings are run from the Jubilee Community Centre

See Care Coordinators page for more support services for carers 

Carers Health Team – 01243 623521

A service provided by health and social care staff to help carers reduce the strain of coping with their caring role

TuVida Emergency Respite Service - 01903 790270

Can provide temporary emergency respite care for (informal) carers registered with them who suddenly become ill or are called away

One Call North – 01293 228311 

A single telephone number to access NHS adult community services, 24 hours a day, 7 days a week.

Prevention Assessment Team – 01403 229510

Service for adults and older people with unmet physical, psychological, social, functional and/or environmental needs, providing information, advice and support to enable independence and self-care

West Sussex Social Services Adult Care Point – 01243 642121

For information and advice on accessing adult social care

West Sussex Connect to Support

For information and advice on accessing adult social care

West Sussex Care Guide

Includes details of day care, care at home agencies and care homes. A hard copy can be obtained from Moatfield Surgery Reception or the local Library.

Independent Living Advisors – 01892 210102

A paid for service providing support to older people who want to remain at home

Apetito Meals on Wheels – 01903 718893 

Care Seekers – 01483 203636

A service for those paying for their own care to find suitable agencies etc.

British Red Cross equipment hire – 01293 649079

Equipment hire from the British Red Cross. Telephone mornings only or anytime online. 


Support and Respite

Age UK EG Activity Centre – 01342 327046

open Mon-Fri 9-4pm running a daily programme of a range of activities for over 60’s.

Age UK EG Day Break Club – 01342 327046

Runs on the first and third Saturday each month with activities for the person with dementia and to give the carer respite.

Alzheimer’s Society -  0333 150 3456

Telephone advice line on all aspects of living with dementia

Stildon Day Centre – 01342 305750

Stildon offers high quality flexible day care in a warm, intimate and friendly setting. Designed to meet the social and care needs of older people with dementia in East Grinstead, it also affords their carers an occasional break.

Members enjoy meeting in a friendly environment with plenty of activities, excellent resources, good food and great company. They can come for a three hour morning or afternoon session or spend all day

Admiral Nurse help-line – 0800 888 6678

For anyone with questions or concerns about dementia

Macmillan Cancer Support line0800 808 00 00 Cruse Bereavement Care0808 808 1677

Alcoholics Anonymous

01273 203343



Silverline – 0800 470 8090

Telephone friendship service for those over 60. Delivered in partnership with Age UK, the free telephone friendship service matches people aged 60 and over with a friendly volunteer for a weekly chat.

Royal Voluntary Service Good Neighbours01293 228060

Befriending and support with social engagement

Age UK West Sussex Help At Home - 01903 726276

Age UK West Sussex Money Advice Line01903 731 800

For information and advice regarding benefits and all matters financial for over 60’s

Turn2Us0808 802 2000

For information and advice regarding welfare benefits and charitable grants

Citizen’s Advice East Grinstead – 0808 802 2000

Helping people of all ages and from all backgrounds, including information and advice regarding welfare benefits

Clarion Housing Association – 0300 500 8000

East Grinstead Library - 01342 332900


Patient Advice & Liaison Service

0300 100 1821 (for complaints & concerns regarding any aspect of your care) Open 9 - 11.30am and again 11.30 -3.30pm. Inbetween these times please leave a message and someone will get back to you within 1 working day whenever possible.


0845 7909090

NHS 111


Social Services

01444 446100



Non- Emergency Patient Transport Service – 0300 123 9841

See Care Co-ordinators page for more information about transport options

CARE East Grinstead – 01342 410086

Volunteer drivers take those who have no other means of transport (family, friends, neighbours or taxi) to places they need to visit

Blue Badge Application form – 01243 777653 or email



Queen Victoria Hospital

01342 414000

Brighton Royal County Hospital

0300 303 8360

Crawley Hospital

01293 600300

East Surrey Hospital

01737 768511



Pembury Hospital 

01892 823535

Princess Royal Hospital

0300 303 8360




Medications and Pharmacies 

Boots (The Chemist Ltd), 40-46 London Road

01342 323405

Lloyds Chemist, Moatfield Surgery, St Michael's Road

01342 322239

Sainsbury's Pharmacy, Brooklands Way

01342 302295

Boots Pharmacy, Waitrose, West Street

01342 314848


Day Lewis Pharmacy, 7, The Parade, 7 London Road

01342 313840

Last Updated 26/01/2022 11.38am