Recall Care Co-ordination Team
What does a Recall Administrator do?
Our Recall team focus on Proactive Care, predominantly Long Term Condition (LTC) Management.
They work to ensure patients with long term conditions such as Asthma, Diabetes, COPD etc. are invited for their Annual Review, complete with the appropriate tests and investigations in a timely and effective manner.
At Moatfield we have developed our "Complex Care" System to ensure patients with multiple conditions are treated as effectively as possible, this is also managed by our Recall Team.
We are pioneers in Group Clinics, this model allows us to review more patients at a time, and allows the patients to learn from each other and share experiences.
Our Recall Administrators act as Facillitators in our group clinics, getting patients settled and starting the groups by gathering questions for the clinician.
Facillitators are responsible for inviting patients, getting the groups started, and supporting the clinician throughout the group clinic.
In 2025 Our Recall Team...
Sent 21,000 Invites
For long-term condition management appointments
Facilitated 1000 group consultations
Our Recall Team...
Chloe
Kelsi
Kelly (Systems Manager)
Stephanie
Last Updated - 11/08/2026
We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.