We have an excellent team of fully trained Receptionists and Medical Secretaries.They have a difficult job to do, with phone calls and enquiries from every direction. Occasionally, they may need to ask a few details. They have been trained to make these enquiries to judge the urgency of any medical matter and for us to help you in the most appropriate way. Any information will always be treated in confidence.
Mr David Lattimer
The Moatfield Partners see their Business Manager as a leader, working with vision to enable the Practice to meet its agreed aims and objectives and drive transformation; mindful of our ideals to provide high quality care that is also profitable and efficient. David joined in February 2019, and has built up a range of experience in the NHS, most recently as a Business Manager at a large surgery in Tunbridge Wells.
Ms Tess Clarke
Ms Tess Clarke is our Practice Manager for Patient Services and manages all operational aspects of the practice. She may be able to assist with any administrative or non-medical aspects of the practice. Due to the comprehensive remit managers cover including meetings away from the practice, please make an appointment before attending to ensure timely availability for your convenience.
Ms Helen Griffin
Helen has many years experience in general practice and has been with Moatfield Surgery since 2013. Please do ask to speak to her regarding any concerns or suggestions you may have.
Mr David O'Connor
Modern general practice is far removed from the old appointment book and manual labour in receiving and recording data. A robust IT system is key to achieving best outcomes. David has a strong background in IT provision and may be able to assist patients with any issues relating to electronic access.